Tailwind News: 5 things all small businesses should know about secure payment processing

5 things all small businesses should know about secure payment processing Did you know, if your payment system offers low levels of security you could be held responsible for the cost of any breach? Helpfully, the PCI Security Standards Council has identified 5 key areas where payment processing can be vulnerable to thieves: compromised card reader, paper stored in a filing cabinet, data hidden in a payment system database, hidden camera recording entry of authentication date, and a secret tap into your store’s network. There’s plenty you can do to make sure your POS systems are safe and secure. Here are our top 5 tips… 1) Protect payment data Each step in the payment process needs to be secure, including Read More …

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Tailwind Product Spotlight: Kensington Lock and Tether

Product Spotlight: Kensington Lock and Tether Tailwind are proud to announce the release of our new custom Kensington MicroSaver ® lock and tether for payment technology, designed for when extra security is required. Tailwind has worked with Kensington – the world leader for IT security – to develop a custom, tamper proof lock and tether that ensures any payment terminal with a Kensington slot can be securely tethered to all our Tailwind stands. Standard lock and tether devices usually require an anchor point to be fixed to or under the counter or cash desk. Not only can this be difficult to install and look untidy at the point of sale, long security cables running up and over the counter can Read More …

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Tailwind Product Spotlight: Verifone VX 520 PEDPack family

Product Spotlight: Verifone VX 520 PEDPack family Tailwind are proud to announce the release of a new suite of PEDPacks designed to support the Verifone VX 520 range of payment terminals. The VX 520 is one of the most popular counter top card payment terminals in the world and offers a sturdy solution for businesses looking for fast payment processing. The chip and PIN machine delivers reliability, quick transactions, and contactless and NFC payments to support mobile wallets. The terminal has three variations: • Verifone VX 520 40mm paper roll • Verifone VX 520 49mm paper roll • Verifone VX 520 49mm paper roll, GPRS Due to variations in the plastics for each variant we have created three PEDPacks, one Read More …

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Tailwind News: 5 ways to care for your point of sale equipment

Love your payment tech: 5 ways to care for your point of sale equipment Does love or money make the world go round? In the case of your payment tech, they may be equally important. Loving your payment terminal will result in increased up-time, increased sales and reduced costs. For the non-romantics of the world, don’t worry, we’ve got some stats too. ‘Customer Damage’ is the most common fault code assigned to payment terminals and PIN Pads when they come back for repair. If a device is found to be broken because it has not been taken care of sufficiently, a sizeable bill will be winging its way to the merchant. Here are 5 straightforward ways to avoid such charges Read More …

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Tailwind Product Spotlight: Spire SPc50 PEDPack

Product Spotlight: Spire SPc50 PEDPack Spire Payments is currently the fastest growing European Point of Sale solutions provider, developing world-class secure electronic payment solutions. Their payment terminals and PIN Pads are building traction worldwide. Tailwind has been working closely with their product management and security teams to produce a unique solution to mount the SPc50 device. The new PEDPack, a unique back plate designed to fit to the back of the device, has no screws or fixings and allows the terminal to latch securely into a FlexiPole base. The PEDPack can be used with our full range of FlexiPole FirstBase solutions including standard, short, wall mounted and a solution designed to interface with 3rd party poles. Extra security can be Read More …

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Tailwind News: the advantages of professional POS cable management

The advantages of professional POS cable management Installing new terminals and PIN Pads is a substantial cost for any retailer and it’s not just the cost of the payment machines themselves: there’s also the time taken to reach a purchase decision, cost of installation, store downtime and staff training. Added to this is the need to meet current legislative requirements: your new EPOS system needs to meet PCI DSS regulations. And last but not least, you want your customers to have a payment experience which is as pleasant and ‘frictionless’ as possible. Getting good ROI So, how do you ensure that all that time, effort and cost achieves your objectives and gives you a good return on your investment? One of the easiest ways Read More …

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Tailwind’s FlexiPole’s tailored approach to card payment machine mounting

Flexible and adaptable: FlexiPole’s tailored approach to card payment machine mounting Tailwind’s FlexiPole range has a unique approach to mounting payment terminals and PINPads. Unlike our competitors, our universal stands interface with a bespoke ‘back plate’ which is designed to fit each payment terminal or PINPad. This back plate, which we call a PEDPack, fits the payment machine perfectly leaving no gaps for criminals to access the back of the machine and offering a sleek silhouette at Point of Sale.   The back plate is designed to latch into the base of our FlexiPole stands. The latch mechanism holds the payment device firmly in place and can only be released by depressing the latch manually at the back of the Read More …

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